Shipping policy
Fast Shipping
All orders placed by 2pm EST Monday-Friday (excluding holidays), will be shipped out within two business days via UPS 2-day shipping.
Transit Times
Once an order is shipped, it typically takes 2-3 Business Days to receive the order. Transit times do not include Saturday, Sunday or holidays.
COVID-19 Update
Due to current situations regarding COVID-19 and the holidays, there may be unforeseen delays via USPS and UPS. If there are any delays, please continue to check your tracking number for updates.
Tracking Notifications
Upon dispatch of orders, customers will receive a tracking link from which they will be able to follow the progress of their shipment, based on the latest updates made available by the shipping provider.
Rush Orders
Have a lash order or gift order emergency that you need us to help you with? Send an email over to info@fotobeautybar.com and we'll do our best to make sure we accommodate your needs.
Wrong Addresses
Please help us take care of you by double checking shipping addresses. Inputing the wrong address will fall on the responsibility of the customer. If you catch that you've inputted the wrong address before your order is shipped out, we will do our best to accommodate getting your shipping address updated before the order is sent out.
Customer Service
We strive to provide you with exceptional customer service. For all customer service enquiries, please email us at info@fotobeautybar.com